Please be aware that the course is separated into three modules. We recommend dedicating at least 2 (two) hours of your time to complete this course. Should you find the need to stop and get out of the courseware, we suggest doing so after you have completely viewed a particular "module" and have completed the test. Should you stop and close a browser in the middle of a "module" you may lose your progress and have to start at the beginning of that particular section. Once passed, the participant will receive notification and be prompted to “finish” the module. Please click the “finish” button on the bottom right side of the screen and the program should then close. Then, allow the courseware to save your progress and click on "go back to course details" to return the course modules. You will see your passing score and that you now have the ability to move on to the next module.

At the end of the module, you will be tasked to complete a short quiz consisting of several questions. In order to pass, you must achieve an 80% pass rate. There is no limit to the amount of attempts you can make in attempting the quiz.

At the the completion of the quiz, Medical Mutual/Professionals Advocate will be notified of your completion of the course. It is at that point that a certificate and course evaluation will be mailed to you. Should you need your certificate sooner, you may contact the Risk Management Department at 443-689-0312. 

Of note, when attempting this course it is important that you have a strong internet connection. We suggest using a wired connection; however, if that is not possible you should be as close to your wireless modem as possible when completing the course. If you need to leave the program at any time, please make sure your progress is saved before you move back to the course details page.

Please note: for optimal performance, please use the latest versions of Chrome, FireFox or Internet Explorer. The courseware may encounter issues if it is run on an older web browser.